Privacy Policy

Privacy Overview

As part of this policy, this Privacy Policy describes how hexclad handles personal information for its United States storefront and customer services. For eligible requests, these practices apply to browsing, checkout, order support, customer communications, and advertising activity.

Collection and Business Purposes

For clarity, we may collect contact identifiers, order and transaction details, processor-handled payment records, device data, approximate location, site activity, communications, and related inferences. To keep expectations transparent, we use information to operate the store, process payment and delivery, support customers, prevent fraud, maintain security, meet legal obligations, and improve performance.

Cookies, Analytics, and Ads

For clarity, cookie and similar technologies support essential functions, preferences, analytics, fraud prevention, Google Ads, Remarketing, and Conversion Tracking. For eligible requests, google and other approved partners may use advertising identifiers for campaign measurement and relevant ads where permitted.

Your U.S. Privacy Choices

Under this standard, personal information is not sold for money; however, CCPA/CPRA and similar state laws may classify certain advertising disclosures as sale, sharing, or targeted advertising. For clarity, applicable privacy rights may include access, correction, deletion, portability, and Do Not Sell or Share choices, together with protection from unlawful discrimination. As part of this policy, where legally required, a valid Global Privacy Control (GPC) signal is treated as an opt-out request; other requests may require identity verification.

Retention, Security, and Requests

Under this standard, retention is limited to reasonable business and legal needs such as orders, customer care, fraud prevention, accounting, claims, and compliance. To keep expectations transparent, we maintain reasonable security measures while recognizing that no online transfer or storage method is risk-free. Where applicable, our storefront is not intended for children under 13; use the merchant contact details below for privacy requests.

Business Information

Business name: hexclad
Brand/store name: hexclad
Email: Support@hexcltie.shop
Phone: (601) 810-6840
Physical and return address: 450 S Jefferson St, Jackson, Mississippi 39201, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)